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Need to contact us for an emergency outside of office hours? You can call us on 01268 533333. If it's regarding an emergency repair to a council property, the number to call is 0800 011 3241.

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Council tax and benefits

Please note that with the upcoming Queens Jubilee Bank Holiday, housing benefit payments that would normally be paid by Monday 6 June will now be paid Wednesday 1 June.

Are you using e-Services yet? 

Join the thousands of residents using e-Services to manage their Council Tax and Housing Benefit accounts. Sign in with your phone or computer to check your balances, apply for discounts and change your details. Sign in or Register for e-Services here

Household Support Fund

The new Household Support Fund was announced on 30 September, please note this is not administered or managed by Basildon Council. Please visit Essex County Council for more details - More information on Household Support

Moving House

If you're moving into or out or within the borough, you'll need to update your council tax details.

Upload Documents

How to upload documents and supporting evidence to the Council Tax and Benefits team.

Household Support Fund - Essex County Council

This is NOT distributed or managed by Basildon Borough Council.