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Need to contact us for an emergency outside of office hours? You can call us on 01268 533333. If it's regarding an emergency repair to a council property, the number to call is 0800 011 3241.

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Business rates

Are you using e-Services yet?

Join local businesses using e-Services to manage their e-Services accounts online. Sign in to manage all your premises balances, payments and details.

Sign in or Register for Business Rates e-Services here

Freedom of Information Requests 

Please note that all Freedom of Information requests should be made direct to Basildon Council's Freedom of Information Officer. See: Freedom of Information to submit your FOI Request online.

Sign into e-Services

Access your Business Rates account, check your balance, apply for a bill reduction, report changes in your circumstances and more.

Report a Change

Update your details including address, contact or trading details.

Charity relief review

Basildon Council regularly undertakes a review of all Mandatory and/or Discretionary Business Rates Relief made to charitable organisations.