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If you need to log an emergency repair to a council property, please call 0800 011 3241.

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Weekly garden waste subscription service to come into effect later this year 

Garden waste collections will become a weekly, optional subscription service for residents later this year. 

Residents can register their interest for the service now at Garden Waste

Once the subscription service starts, residents' garden waste will no longer be collected unless they are signed up. 

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Are you ok? Find support with the cost of living

If you are struggling with money, energy debt or the cost of essential services, you are not alone. It's important to know that support is available. We are here to help.  

Visit our dedicated support hub: Are you ok? Support with the cost of living

Web banner highlighting the introduction of photo identification at elections in 2023

You now need photo ID to vote at a polling station

The UK Government has introduced a requirement for voters to show photo ID when voting at a polling station at some elections. This new requirement will apply for the first time in England at the local elections on Thursday 4 May 2023.

For more information on which forms of photo ID will be accepted, visit or call their helpline on 0800 328 0280.

Councillors approve ambitious package of investments for 2023/24

Money for play parks, community centres and important investment in renewing local estates. Councillors approved these and other investment proposals at a meeting of the Full Council on Thursday 23 February 2023, following provisional approval of the annual budget by the Cabinet on Thursday 9 February 2023.


In the news: Basildon Borough Bus coming soon to support local communities

Basildon Council - Cost of living - Borough Bus 001

The Borough Bus will begin touring from Tuesday 4 April to provide drop-in council services and additional support in local communities. The bus will be available every two weeks, at a range of venues across the borough.

Council Tax and Housing Benefits e-Services

E services check change apply

Manage your Council Tax and Benefits account 24/7 from your secure online account.

Check your details and balance, report a change in circumstances, apply for a reduction or refund, and more. 

Log in or sign up to access e-services

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