Important notice: Friday 20th March, 2pm - Customers who phone us about their Council Tax bill may experience higher waiting times
During the week commencing Monday 23rd March, Basildon Council will be issuing annual Council Tax bills to all households in the borough. During this period we expect many more customers than usual will want to contact us with a Council Tax enquiry or to make a payment. Due to the expected increase in calls customers may experience higher than usual waiting times.
Important change to Council Tax - Owners of homes which have been empty for more than 2 years must pay an additional 50%, see Council Tax - Important Changes From April 2015.
Council Tax must be paid to local authorities in order to raise the money needed to provide local services. Almost every household has to pay Council Tax.
It is not always possible to send an acknowledgement for items of correspondence received by any method other than email. We try to respond within 14 days to all post received however due to workload and particularly at busy times of the year this may take longer. Please be assured we will respond as soon as we can.