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Important notice: Friday 20th March, 2pm - Customers who phone us about their Council Tax bill may experience higher waiting times

During the week commencing Monday 23rd March, Basildon Council will be issuing annual Council Tax bills to all households in the borough. During this period we expect many more customers than usual will want to contact us with a Council Tax enquiry or to make a payment. Due to the expected increase in calls customers may experience higher than usual waiting times.

Important change to Council Tax - Owners of homes which have been empty for more than 2 years must pay an additional 50%, see Council Tax - Important Changes From April 2015.

Council Tax

Council Tax must be paid to local authorities in order to raise the money needed to provide local services. Almost every household has to pay Council Tax.

It is not always possible to send an acknowledgement for items of correspondence received by any method other than email. We try to respond within 14 days to all post received however due to workload and particularly at busy times of the year this may take longer. Please be assured we will respond as soon as we can.

Council Tax - Important Changes From April 2015 Image icon - Information From April 2015 there are important changes being made to the way Council Tax is calculated for some properties. Council Tax - Account Details Online Image icon - Laptop See your Council Tax account details on-line 24 hours a day, 7 days a week with a secure login and password. Council Tax - Ways To Pay Image icon - Pound sign Pay your Council Tax by Direct Debit, by phone (24 hours), online (24 hours) or with cash or a Credit/Debit card at our town centre offices or any Post Office or PayPoint outlet. Council Tax - Discounts And Exemptions Image icon - Laptop The Council Tax charge is based upon two or more adults living in a property. In certain circumstances you may be entitled to a reduction or discount. Council Tax - Report A Change Of Address Image icon - Laptop It is important that you tell us immediately if you become the new occupier of a property or if you change address. Council Tax - Report A Change Of Circumstance Image icon - Laptop It is important that you tell us immediately about any change of circumstances, for example; when someone has moved in/out of your property. Council Tax - If You Receive A Final Notice Image icon - Laptop If you receive a Final Notice for non-payment of Council Tax we recommend you set up a Special Payment Arrangement online right away. Council Tax - If You Receive A Court Summons Image icon - Laptop If you receive a Court Summons for non-payment of Council Tax we recommend you set up a Special Payment Arrangement online right away. Council Tax - Report A Death Image icon - Laptop The Council Tax Billing Office should be informed as soon as possible if an adult occupant of a property passes away. Council Tax - Apply For A Refund Image icon - Laptop A change in your circumstances that results in an overpayment of Council Tax could entitle you to a Council Tax refund. Council Tax - What It Is And Who Must Pay Image icon - Information Council Tax is the local tax that helps to pay for the services we provide, such as housing, street lighting, refuse collection, libraries etc. It also pays for the services provided by Essex County Council, Essex Fire and Rescue and Essex Police. Council Tax - Bills, Property Bands And Charges Image icon - Information Sign-up for e-Billing, Bill Information Pack, Council Tax bands and charges, Council Tax band and liability appeals, Statement from the Council Leader.
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