Other Ways To Contact Us

The telephone Contact Centre is opening at the following times:

Monday to Friday - Open 9am - 5pm* 

*Calls outside these times will direct to our emergency Out-of-Hours service, as well as calls during all Public Bank Holidays

• To speak to an advisor: 01268 533333
• For customers using a Text Relay service: 01268 208273
• For a Translator / Interpreter use 01268 208274
• To speak to a member of the Basildon Domestic Abuse Team: Your Domestic Abuse help service

For automated phone payments 24hrs a day, 7 days a week: 0330 0884 754**

**Calls charges may apply