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Need to contact us for an emergency outside of office hours? You can call us on 01268 533333. If it's regarding an emergency repair to a council property, the number to call is 0800 011 3241.

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page: www.basildon.gov.uk/accessibility

Council housing repairs and maintenance

All Morgan Sindall staff, operatives and sub-contractors carry appropriate identification identifying them as employees of Morgan Sindall working on behalf of Basildon Council, and they will be willing to hand over their ID for closer inspection. 

Do not be embarrassed or afraid to ask someone claiming to be a Morgan Sindall representative to wait outside or to call you back later.  If you are in any doubt at all you should phone Basildon Council on 01268 533333 to confirm that the caller is who they say they are.

For further information and guidance see  Bogus callers and phone fraudsters

COVID-19 - SOCIAL DISTANCING WHEN CONTRACTORS ARE IN YOUR HOME
Should a Morgan Sindall  contractor need to enter your  property to carry out repairs or maintenance work we ask that you stick to the  government advice on social distancing ensuring that a 2 metre distance is maintained at all times for the safety of both yourself and the contractor.