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Properties on a Friday week 1 Waste and Recycling collection incorrectly showing a non-recycling collection due today 19th April 2025.

We are aware of an error impacting Friday week 1 waste collections, which meant some properties showed a non-recycling waste collection due today, 19th April, on Where I Live and the Our Street App, ahead of weekly collections starting from 28th April. This collection was showing in error and the issue which caused this has now been resolved. As per the fortnightly week 1 waste collection still active, your next collection was due Saturday 26th April, and weekly thereafter. Please therefore take your black wheelie bin back in and represent this on your next collection date. Please accept our apologies for any inconvenience that this error may have caused.

Performance

Annual Reports, Audit Letter and Governance Statement

Annual Audit Letter

All local authorities are subject to independent external review by an external auditor with the final conclusions and recommendations being presented to councillors in the Annual Audit Letter (AAL).

Performance Management Framework 2020/21

Organisational performance management helps the Council to ensure that we achieve what we set out to do.