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Special Collections

Basildon Council operates a special collections service for the disposal of large household items and electrical household goods. Residents are encouraged to reduce, reuse and recycle these goods before considering disposal.

Choose to Reduce, Reuse and Recycle

Lighthouse Furniture Project Ltd.

Lighthouse Furniture Project Ltd. are a not for profit charity providing low cost furniture to help people on low incomes. You too can help by donating your reusable furniture.

Do it Online - Book a Free Collection (Grey) This link opens in a new browser window
 Do it Online - Book a free Lighthouse Furniture collection here



The Special Collections Service

The special collections service is offered to residents at a low cost to enable safe and responsible disposal of large household items and household electrical goods. We collect a maximum of ten items at one time and we require a minimum of 48 hours to process each booking.

We charge £10.00 for the collection of up to five household items or electrical household goods.

We charge £20.00 for the collection of six to ten household items or electrical household goods.

Items Collected

Items are collected from your usual rubbish and recycling collection point (where you place your black and pink sacks) unless you have an assisted collection arrangement in place. Please let us know in advance.

Please leave items to be collected at your normal collection point by 7.30 am, on the date of your collection.

Items left at a location other than your normal collection point (i.e. back garden or garage) or not available for collection from 7.30am on the day of collection, will not be collected and no refund will be given.

Items acceptedItems not accepted

We collect large household goods such as sofas, wardrobes, tables and chairs. We also collect electrical household appliances including cookers, fridges, freezers, and TV's.

See the full list of items collected here

We do not collect bathroom suites, fitted kitchens, building waste, paint, Internal/External doors or central heating systems.

For information on where you can dispose of the items we do not collect visit  Recycle for Essex or call them on 0845 603 7625.

If you consider any of the items to pose a health or safety hazard and will need to be handled with care please let us know in detail. Such hazards include heavy or dangerous items that will likely require more than two crew members to remove.

Book a Special Collection

BETA: Our special collections form is a new online service. Your feedback is essential to its development. If you experience technical issues whilst completing the form please let us know by emailing betafeedback@basildon.gov.uk (for technical issues only).

Do it Online - Book a Special Collection This link opens in a new browser window 
Do it Online - Book a Special Collection

Terms and Conditions

  • Price: £10 for up to five items and £20 for six to ten items
  • We accept a maximum of up to ten items per collection
  • Payments must be made using a debit or credit card using our secure payment service
  • There is a 1.5% charge for credit card payments
  • Special collections are subject to availability. We endeavour to collect on your next collection day but this might not always be possible.
  • Large items left outside your property which are not booked in as special collections will not be collected.
  • Special collections are only accepted from residential property addresses within the borough.
  • If you are looking to dispose of very large or potentially dangerous items, please indicate this on the form when making your booking so that we can ensure the appropriate equipment and staff are in place.

Refunds cannot be issued once a booking has been made.

How to make amendments to your special collection request.

If you wish to you can make an amendment to you special collection request after you have completed your booking, which includes rescheduling your collection date or editing your list of items to be collected this can be done up to two days before your booked collection date.

Any attempts to make amendments within 2 working days of your original scheduled collection date will be declined and no refund will be given.

If you wish to amend your booking and there are two working days before your scheduled collection, then you will need to contact our Customer Service Centre. Click here for our contact details.

If you make use of other waste disposal methods please note:

People or businesses who transport, buy, sell or dispose of waste must be registered. You can check registration of waste carriers, brokers and dealers here

 

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