Housing rent e-services sign up and access
Welcome to The Tenant Portal, a new service which allows you to access your Housing Rent Account securely online.
Login to Your Rent Account
Not Registered? Sign up now
To receive your own secure login and password, all you have to do is complete our online sign-up form with your tenancy reference number and address details.
This service will allow you to:
- View your rent account balance, payment history and charge details
- Request a change to your personal details
- Order a replacement rent payment card
- Book a repair to your property
- Request an adaptation to your property
- Submit a request to terminate your tenancy.
- Only customers named on the Rent account are able to sign-up to e-services.
- If details are misspelt or entered incorrectly the application will take longer than usual to be processed.
- Login details are sent out by post. Please allow 7 working days for your activation code to arrive.
You can use our online facility to make a payment on your rent account.
If you have been notified of a credit on your rent account, you can request a refund online.
You can access more information if you are having rent payment difficulties.