Toggle menu


Need to contact us for an emergency outside of office hours? You can call us on 01268 533333. If it's regarding an emergency repair to a council property, the number to call is 0800 011 3241.

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page: www.basildon.gov.uk/accessibility

Community volunteering and helping others

Can you help during the during the coronavirus (COVID-19) outbreak?

COVID-19 - Volunteering to help others during the outbreak

It's important we look out for our family, friends and neighbours, especially if they live alone, are elderly or have pre-existing health conditions.

You may be able to help without having face-to-face contact. You could:

  • pop a note through their door giving them your phone number, if they don't already have it
  • keep in touch by phone or social media
  • help them by doing their food shopping and leaving it on their doorstep
  • pointing them to trusted and reliable information, such as Basildon Council, the NHS Website , or the information from central Government at GOV.UK - Welcome to GOV.UK
  • encourage people to stay active at home where possible.

The following downloadable documents contain further guidance:

If you, or a friend or family member feels anxious or worried, there is some helpful information on the Mind website, please visit: MIND - For better mental health.

COVID-19 - Essex Coronavirus Action - Volunteer Sign-up

We are looking for people and businesses who will volunteer to provide this much needed help to vulnerable or self-isolating people in their local community.

Volunteer Basildon

Are you looking for the chance to grow your confidence and skills while helping those around you?