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Properties on a Friday week 1 Waste and Recycling collection incorrectly showing a non-recycling collection due today 19th April 2025.

We are aware of an error impacting Friday week 1 waste collections, which meant some properties showed a non-recycling waste collection due today, 19th April, on Where I Live and the Our Street App, ahead of weekly collections starting from 28th April. This collection was showing in error and the issue which caused this has now been resolved. As per the fortnightly week 1 waste collection still active, your next collection was due Saturday 26th April, and weekly thereafter. Please therefore take your black wheelie bin back in and represent this on your next collection date. Please accept our apologies for any inconvenience that this error may have caused.

Senior Citizen Discounted Travel

Eligible older and disabled people may be entitled to discounted or concession travel.


Senior Citizen Railcards issued by Senior-Rail

To get a discount when applying to Senior-Rail for a Senior Citizen Railcard, senior citizens must follow these steps:

  • Step 1 - Ask for a Senior Citizen Railcard Discount Promotion Code from reception in the council's town centre offices at the Basildon Centre during . - Proof of age and address are needed (e.g.; passport, driving licence, health certificate, etc.). Please note: A Discount Promotion Code cannot be issued to a third party. Residents who want a Discount Promotion Code must come into the Basildon Centre in person. 
  • Step 2 - Use your Discount Promotion Code to apply for a Senior Citizen Railcard at the discounted price of £24 from Senior-Railcard, either online or by phone:

Further information and enquiries should be directed to Senior-Rail, see website address and phone number above.

National Concession Bus Passes

In Essex, eligible older and disabled people are entitled to free bus travel between 9am and midnight Mon-Fri and all day at weekends and Bank Holidays.  National Concession Bus Passes