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If you need to log an emergency repair to a council property, please call 0800 011 3241

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If you're receiving Housing Benefit, Council Tax Support or Council Tax Reduction, you may be asked by Basildon Council to review your circumstances and make sure they're up to date.


Are you using e-Services yet?

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e-Serivces is the easiest way to report a change of circumstances. Log into or register your secure account to manage your Council Tax and Housing Benefit account(s). You'll be able to upload documents and be automatically updated as your report progresses Sign in or register for e-Services here

Complete a Benefits Review online 

If you've been sent a letter, text message or email asking you to complete a Benefits review, you can complete the form below.

Online Housing Benefit Review Form 

Online Council Tax Reduction Form

Other ways to complete a Benefits Review

If you haven't received a letter, email or text, you may be required to complete a Benefit Review in one of the following ways:

  • Benefit Officer phone call - A Benefits Officer will phone you to carry out the Benefit Review
  • Benefit Officer home visit - A Benefits Officer will visit you at home to carry out the Benefit Review.