Paying your rent or service charge
There is no surcharge for Debit or Credit Card transactions.
To apply for a refund for credit on a rent account please complete a Rent Refund Form.
Other ways to pay
Payment of council rent and leaseholder service charges can also be made in the following ways:
Direct Debit (recommended)
Direct Debit is an easy and convenient way to pay from a bank or building society account and you can choose whether to pay on 1st, 16th or 23rd of each month for rent, or the 1st, 16th and 27th of each month for leaseholder service charges.
You can inform your bank or building society should you wish to cancel payment at any time and the Direct Debit Guarantee allows an immediate refund to you if anything should go wrong.
You can complete a Rent Direct Debit Mandate online to set up your direct debit.
24 Hour Automated Payment Line for Credit/Debit Card Payment
This is an automated payment line available 24 hours every day of the year!
You will need your 10 digit rent account number, or your invoice number and your credit card details when you use this service.
Call the 24 hour automated credit/debit card payment phone line 0330 0884 754
The Basildon Centre
We regret that due to COVID-19 we are unable to accept cash payments at the Basildon Centre at the present time .
Payments can be made at the payment machines on the ground floor the Council's offices in The Basildon Centre, which is open at the following times:
|Paying your rent by cash at your bank|
You can pay your council housing and/or garage rent by cash at your bank. Please make payments to the following Basildon Council account:
IMPORTANT: When making a payment to Basildon Council at your bank, please be sure to include the correct payment reference number on your bank payment slip. Depending on what your are paying for this will be one of the following:
Local Post Offices and Payment Outlets
Rent and leaseholder payments can be made by using your rent payment card at local post offices, or at any local business displaying the PayPoint sign, such as newsagents, convenience stores or filling stations.
You can use the following links to find your nearest local Post Office or Paypoint outlet:
Send cheques and postal orders to:Basildon CouncilPO Box 4St Martins SquareBasildonEssexSS14 1DL
Please make cheques and postal orders out to 'Basildon Council' and write your rent account number or your invoice number on the back.
Do not send cash through the post.
*Please note that the post office is unavailable for leaseholder payments.