Online payment

Make a rent or service charge payment 
Do it Online - Make a rent or service charge payment here

There is no surcharge for Debit or Credit Card transactions.

To apply for a refund for credit on a rent account please complete and return a Icon for pdf Rent Refund Form [19.95KB]

Other ways to pay

Payment of council rent and leaseholder service charges can also be made in the following ways:

 MethodMore Information
1Direct Debit (recommended)

Direct Debit is an easy and convenient way to pay from a bank or building society account and you can choose whether to pay on 1st or 16th of each month for rent, or the 1st, 16th and 27th of each month for leaseholder service charges.

You can inform your bank or building society should you wish to cancel payment at any time and the Direct Debit Guarantee allows an immediate refund to you if anything should go wrong.

You can download a Icon for pdf direct debit mandate form [43.66KB] and return to Basildon Council to set up your direct debit.

224 Hour Automated Payment Line for Credit/Debit Card Payment

This is an automated payment line available 24 hours every day of the year!

You will need your 10 digit rent account number, or your invoice number and your credit card details when you use this service.

Call the 24 hour automated credit/debit card payment phone line 0330 0884 754

3The Basildon Centre

Payments can be made at the payment machines on the ground floor the Council's offices in The Basildon Centre, which is open at the following times:

  • Monday- Friday: 8.30am-5.00pm
  • Saturday: 9.00am - 1.00pm
  • Sunday: Closed
4Local Post Offices and Payment Outlets

    Rent and leaseholder payments can be made by using your rent payment card at local post offices, or at any local business displaying the PayPoint sign, such as newsagents, convenience stores or filling stations.

    You can use the following links to find your nearest local Post Office or Paypoint outlet:

    Payments_ALLPAY110X110Find your where you can pay us using your ALLPAY rent payment card at either, a Post Office branch, or a Paypoint outlet.
    Payments_PAYPOINT110X108Find your nearest Paypoint outlet
    Payments_POSTOFFICE95X134Find your nearest Post Office branch*

    Send cheques and postal orders to:

    Basildon Council
    PO Box 4
    St Martins Square
    SS14 1DL

    Please make cheques and postal orders out to 'Basildon Council' and write your rent account number or your invoice number on the back. 

    Do not send cash through the post.

    *Please note that the post office is unavailable for leaseholder payments.