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Privacy Notice - Licensing

Please read the following Privacy Notice carefully.

Why we are collecting your data

Basildon Borough Council is a data controller. This means we need to collect your personal data so we can carry out our statutory duties when you apply for a licence/event, registration or permit. We will only collect the personal data from you that we need in order to do this.

Information collected

Depending on the service, information collected will include:

  • Name and contact details

  • Date of birth

  • Signature

  • National Insurance Number

  • Identity documents such as passport and driving licence

  • Bank account details (scrap metal dealers)

  • Information received from third parties, e.g. complainants

  • Information about your Right to Work in the UK (personal and premises licence holders and taxi applicants)

  • Medical assessment (taxi applicants)

  • Criminal record history (including Enhanced Disclosure and Barring Service check for taxi licence applicants; Basic Disclosure Certificate for scrap metal; Criminal Conviction Certificate or Criminal Record Certificate for Personal Licence applicants)

  • Employment history (where applicable)

The basis for the processing

We do this in order to help us to carry out our statutory functions, and in particular so that we can get in touch, provide a service, or issue a licence/permit.

The processing is necessary to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.

We limit the amount of information collected to only those required to deliver a service. Therefore, if you choose not to supply the information, we may not be able to progress with your application.

We will use this information to process applications, remind licensees of renewals, manage licence compliance and investigate complaints.
We may contact you to ask about your experience of the service we provide, but you do not have to respond to this.

Who your information will be shared with

We do not share your information with anyone else, unless we are required to do so by law, or it is necessary to enable us to provide our services to you.

We have a public interest reason, which is supported by legislation and this may mean that we will share relevant information with the following internal services:

  • Revenues and Benefits

  • Safeguarding

  • Internal investigations and Legal advisors.

  • Streetscene and Technical Services

  • Corporate Safety

  • Communications and marketing

  • Parks and Countryside

We may also share your information where it is relevant to your licence with other bodies such as:

  • Disclosure and Barring Service

  • Environment Agency

  • Essex County Council (including Essex Highways)

  • Essex Fire and Rescue

  • Police

  • Public Health England

  • National Fraud Initiative (for the purpose of preventing and detecting fraud)

  • National Anti Fraud Network

  • HMRC

  • Gambling Commission

  • Home Office


  • Our nominated vet

  • Other local authorities

  • Health and Safety Executive

  • Data processors.

We may also make certain information available through public registers, but this will only be where the law requires it, or the nature of information shared does not include personal information.

We will never sell your data, however it will be shared with third parties to:

  • help business partners, suppliers and sub-contractors to deliver any contract we enter with them or you

  • help us if we need additional professional or legal advice on a matter relating to you

  • help prevent fraud or criminal activity.

Provide accurate information

We need to hold accurate and up to date information about you so that we can deliver appropriate services. If any of your details change, you need to tell us as soon as possible so that we can update your records.

We will not:

  • Use your information for marketing or sales purposes without your prior explicit consent.

  • Send or store your data abroad unless it meets the requirements of the Data Protection regulations

  • Make decisions about you based on automated processing.

How long will we hold your data for?

The information we collect is stored electronically.

We will hold a closed complaint for seven years, or in relation to a registration, seven years after the business has ceased trading.

Your rights

You have the right to access the personal information we hold about you.  Any access requests are free of charge.
If the information we hold about you is inaccurate, you have a right to have this corrected and you have the right to request completion of incomplete data.
You have the right to ask us to erase your personal data in certain circumstances ('right to be forgotten').

You have the right to ask us to stop or restrict the processing of your personal data, in certain circumstances.  Where possible, we will seek to comply with your request, but we may need to hold or process information to comply with a legal requirement.

You can make any of these requests by:

The Data Protection Officer
Basildon Borough Council
Basildon Centre,
St. Martin's Square,
SS14 1DL.


If you have a complaint, contact the Licencing department in the first instance. If the Advice Store are not able to address your concern or you are not satisfied, please contact our Data Protection team using any of the contact details above.

If you are still concerned or dissatisfied about the way your concerns have been handled after contacting our Data Protection team, you can complain to the Information Commissioner's Office, by:

Information Commissioner's Office
Wycliffe House
Water Lane
Cheshire SK9 5AF