Please read the following Privacy Notice carefully.
Basildon Borough Council is a data controller. This means we need to collect your personal data so we can carry out our statutory duty to bill, collect and enforce payment of Council Tax. We will only collect the personal data from you that we need in order to do this.
The data is collected through:
We do this as a task carried out as a legal obligation. Council Tax billing, collection and enforcement processes are supported by legislation laid down by the Government. We are legally able to require that information is provided and also to impose penalties if information properly requested is not provided, is incomplete or knowingly incorrect.
Your information will initially be administered by the Council's Revenues & Benefits Service. However, we may pass your name, address and email address to other internal council services, for example; to the waste/recycling team, so that information can be sent to you explaining the services that the Council provides to residents. We may also share your information with other bodies. We have a public interest reason, which is supported by legislation, to share your data with HM Courts and Tribunals Service, Cabinet Office (National Fraud Initiative), Her Majesty's Revenues and Customs, Vigilant Apps Limited, Mag:Net Solutions Limited, Equifax Ltd, Rossendales Ltd, Newlyn PLC, Phoenix Commercial Collections Ltd, oneSource or The Office for National Statistics (ONS) for the purpose of preventing and detecting fraud and error or recovering unpaid Council Tax.
We will never sell your data. However, we may share some of your personal information with third parties to:
We need to hold accurate and up to date information about you so that we can deliver appropriate services. If any of your details change, you need to tell us as soon as possible so that we can update your records.
We will not:
We will keep all records relating to Council Tax for you as long as you have an ongoing liability with us, up to a maximum of 6 years plus current year.
You have the right to access the personal information we hold about you. Any access requests are free of charge.
If the information we hold about you is inaccurate, you have a right to have this corrected and you have the right to request completion of incomplete data.
You have the right to ask us to erase your personal data in certain circumstances ('right to be forgotten').
You have the right to ask us to stop or restrict the processing of your personal data, in certain circumstances. Where possible, we will seek to comply with your request, but we may need to hold or process information to comply with a legal requirement.
You can make any of these requests by:
If you are dissatisfied with how we have used your personal information, you can complain to the Information Commissioner's Office, by:
Further independent advice about data protection, privacy and data sharing issues is available from the Information Commissioner's Office, see: