A Discretionary Housing Payment (DHP) can help with rent and an Exceptional Hardship Payment (EHP) can help with Council Tax.
There is a very limited amount of money available each year for Discretionary (DHP) and Exceptional Hardship Payments (EHP) to those in receipt of Housing Benefit OR Universal Credit.
However, it must be realised that because of the limited amount of money available there is no guarantee applicants will receive any extra help through the DHP / EHP scheme.
Before making a decision on any application we receive, we will consider all the factors involved including the following:
IMPORTANT - To avoid any delay in processing your claim it is important that you read the following notes to check your entitlement to a DHP or EHP and that you can supply all the evidence needed to support your claim.
The award of a DHP or EHP is meant to be a short term solution to help you find cheaper accommodation or look at ways of improving and managing your finances. How much you get depends on the circumstances of your household.
You can apply for extra help if the amount of Housing Benefit or Local Council Tax Support is less than the rent or Council Tax you have to pay.
You cannot apply for a DHP/ EHP to help pay the following:
Evidence: If you are in receipt of Universal Credit you will need to provide us with your most recent award statement as we need to see all elements awarded and the deductions taken from your Universal Credit.
Send your most recent Universal Credit award statement online, see Send your evidence
IMPORTANT - To avoid any delay in processing your claim it is important that your read the following notes.
We can consider assistance with deposits and rent in advance if this means that you can move to an affordable home. You will be required to provide proof of your property move and the funds requested. Please be advised that this is not a guaranteed assistance and you must be in receipt of local authority housing benefit or the housing element of Universal Credit at the time of your expected move.
Some social housing landlords do offer financial incentives for people who wish to move and downsize their properties. In line with this DHP can be considered to help you with removal costs to your new property even if this is out of the area.
It is important that you liaise with your landlord by visiting the Landlord websites and speaking to your housing officer to discuss your options.
When awarding a DHP for a rent deposit or rent in advance we will need to be satisfied
We will require the following information to be provided within 14 days of submitting this application.
|Basildon Council may send you a text message requesting further information to support your claim. The sender ID will always appear as BasildonCNL. You will never be asked to respond to the text with information. We advise that all information is sent over using Benefit Contact Us Form where possible.|