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Need to contact us for an emergency outside of office hours? You can call us on 01268 533333. If it's regarding an emergency repair to a council property, the number to call is 0800 011 3241.

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If you Receive a Final Notice

If you receive a Final Notice to pay your Council Tax this means that you have failed to meet the payment conditions shown on your latest Council Tax bill.

When you receive a Final Notice to pay your Council Tax this also means that you automatically lose the right to pay the outstanding balance by instalments and furthermore, the total outstanding balance for the entire year must be paid in full within 7 days of the date shown on the Final Notice.

Setting up a Special Payment Arrangment

If you are unable to pay your full outstanding Council Tax balance within seven days after receiving a Final Notice, we recommend you set up a Special Payment Arrangement right away. A Special Payment Arrangement will enable you to come to an agreement with Basildon Council for your outstanding Council Tax account to be paid in manageable instalments.

If you keep up with the agreed instalments then no further action will be required. Only arrange a Special Payment Arrangement if you've received a Final Notice to pay your Council Tax. 

Set up a Special Payment Arrangement to pay your Council Tax

If you do not pay the balance as shown on your Final Notice

If you do not pay the balance as shown on your Final Notice or set up a Special Payment arrangement then you may be summoned before the Magistrates Court. This will add a cost of £45.00 to your account. The summons will include a court hearing date.

Contact the Council Tax team if you believe you're not liable

Please be aware that your Council Tax is still due and payable whilst your liability to pay is being looked into,  we therefore recommend that if you are unable to pay the balance in full you should still complete our Special Arrangement form whilst your liability is being looked into. If your Liability is amended your special payment arrangement will then be adjusted accordingly.

IMPORTANT: If you are in dispute over the amount of Council Tax you are liable to pay

If you consider for any reason that you are not liable for these charges you should immediately contact  Contact the Council Tax Team