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Properties on a Friday week 1 Waste and Recycling collection incorrectly showing a non-recycling collection due today 19th April 2025.

We are aware of an error impacting Friday week 1 waste collections, which meant some properties showed a non-recycling waste collection due today, 19th April, on Where I Live and the Our Street App, ahead of weekly collections starting from 28th April. This collection was showing in error and the issue which caused this has now been resolved. As per the fortnightly week 1 waste collection still active, your next collection was due Saturday 26th April, and weekly thereafter. Please therefore take your black wheelie bin back in and represent this on your next collection date. Please accept our apologies for any inconvenience that this error may have caused.

Waste and recycling containers


To order a replacement black non-recyclable wheeled bin, kitchen food caddy, external food caddy, re-usable blue recycling sack, re-usable white recycling sack or an orange glass box;

Please note: 1 roll of bio-degradable food waste bags are delivered to each household once a year free of charge. If you require more, you will need to purchase these from a local supermarket. Alternatively, these can be purchased at your local library or the Basildon Centre, at a cost of £3.00 per roll.


To request an additional non-recyclable black wheelie bin;

Please be aware that additional non-recyclable capacity is an eligibility based application. 


To request an additional or replacement green garden wheelie bin;

  • Phone: 01268 533 333

Please be aware that additional charges will apply for the collection of additional garden waste.