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Need to contact us for an emergency outside of office hours? You can call us on 01268 533333. If it's regarding an emergency repair to a council property, the number to call is 0800 011 3241.

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Report a concern with a House in Multiple Occupation (HMO)

Potential problems with a House in Multiple Occupation (HMO) anywhere within Basildon borough should be reported to our Environmental Health services.

You should report a concern with a property that you think:

  • is being used as an unlicensed House in Multiple Occupation (HMO)
  • has too many full-time occupants for a House in Multiple Occupation (HMO), either licensed or unlicensed
  • falls below required safety standards for a House in Multiple Occupation (HMO)

To find out more about HMO regulation and to see the current Register of HMO Properties visit: Houses in Multiple Occupation (HMO).

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Complete and submit the following HMO reporting form