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Properties on a Friday week 1 Waste and Recycling collection incorrectly showing a non-recycling collection due today 19th April 2025.

We are aware of an error impacting Friday week 1 waste collections, which meant some properties showed a non-recycling waste collection due today, 19th April, on Where I Live and the Our Street App, ahead of weekly collections starting from 28th April. This collection was showing in error and the issue which caused this has now been resolved. As per the fortnightly week 1 waste collection still active, your next collection was due Saturday 26th April, and weekly thereafter. Please therefore take your black wheelie bin back in and represent this on your next collection date. Please accept our apologies for any inconvenience that this error may have caused.

Pollution Control - Nuisances

The Environmental Protection Act 1990 requires Basildon's Environmental Health service to take reasonable steps to investigate and, if appropriate, to take formal action in the event of justified complaints of statutory nuisance.

A statutory notice can include noise or the emission of smoke, fumes, gases, dust, steam and smells. The emissions must arise from premises and must affect the use or enjoyment of another premises.

Typical complaints of this type are smoke and ash from garden bonfires, dust from building and demolition activity, cooking smells from restaurants and noise from HI FI equipment.

Online: Report - Smoke, fumes, gases, dust, steam or smells  (Recommended)

If after investigation Basildon's Environmental Health service is satisfied that a complaint of statutory nuisance is justified, an Abatement Notice will be served upon the person responsible requiring them to end the nuisance.

Failure to comply with an Abatement Notice is an offence and legal proceedings may result.

Persons found guilty of an offence of this type may be fined up to £5000 in the case of a domestic premises and £20,000 in the case of a commercial premises.


Further Guidance can be found at:


Contact us

Telephone: 01268 533333 

Email: ehs@basildon.gov.uk   

Write:

Manager of Environmental Health Services
The Basildon Centre,
St. Martins Square,
Basildon, Essex.
SS14 1DL.