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If you need to log an emergency repair to a council property, please call 0800 011 3241.

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page: www.basildon.gov.uk/accessibility

Complaints and Members enquiries

Complaints and Members Enquiries

Requested Service/Reported IssueExpected Wait Times
Comments, Compliments and ComplaintsUp to 10 working day for a response detailing what to expect
Members enquiriesUp to 10 working days