|Requested Service/ Reported Issue||Expected Wait Time|
|Trees||Allow 6 weeks for assessment, then up to 12 weeks for the contractor to complete the work|
|Hedges, Shrubs and Bushes cutting||Routine - Once a year*|
|Fencing, railings & gates||Up to 14 working days|
|Flower beds||Routine - twice a year|
|Grass cutting||Routine - 10 times a year from March to October*|
Routine -Rural verge - twice a year
|Park furniture||Within 48 hours|
|Play equipment||Within 48 hours|
|Surfacing||48 hours for assessment on outcome|
|Wasp nests||Within 48 hours|
|Park and area management||Up to 6 weeks|
|Weeds||Once a year|
Please note that Basildon Council is only responsible for the maintenance of public land in the borough.
*Please note that if you feel that an area has been missed then please allow up to 10 working days for an inspection and outcome.