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If you need to log an emergency repair to a council property, please call 0800 011 3241

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page: www.basildon.gov.uk/accessibility

Media and publicity protocols

Basildon Council undertakes to maintain a full and steady flow of information.


Principles and Protocols

The Council undertakes to maintain a full and steady flow of information to the media to ensure:-

  • Continued public awareness of the services provided by the authority and the functions it performs
  • Advance and ongoing publicity on matters of public interest
  • Those affected by the Council's decision, policies and priorities are given the information to understand them and to have a real and informed say about them.

All Council media liaison will normally be carried out via the Communications and Marketing team

For full details of the Code of Recommended Practice on Local Authority Publicity can be found on the GOV.UK - Recommended code of practice for local authority publicity Website