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Contact Housing Services


Housing Services
Basildon Borough Council
PO Box 6365
The Basildon Centre
St Martin's Square
SS14 1DL

Google map location: The Basildon Centre (get directions)


During normal office hours: Monday to Friday 9.00am to 5.15pm (except on Bank Holidays).

Phone: 01268 533333

Emergency outside office hours and on bank holidays

Phone: 01268 533333 - calls will be diverted to our emergency response line.

Debit/Credit Card Payment line.

Phone: 0330 088 4754

Emergency out of hours housing and gas repair calls (after 5pm, at weekends and on bank holidays).