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Service update: Monday 20th September 2021. All recycling collections, including pink sack and glass collections are back on this week starting with Wickford on Monday 20 September.

Thank you for your patience and understanding whilst services have been disrupted. Please remember to put out your sacks on your usual collection day and note that the Barleylands Recycling Centre has returned to its normal opening times.

Doing business with Basildon Council - Contract monitoring

Contract Monitoring - Supplying Products, Services & Works to Basildon Council.

All accepted suppliers are monitored throughout their contract period, and will be subject to several performance reviews.

A supplier must ensure that the quality and performance as declared in tender documents is maintained (or improved upon) throughout the contract period.

The Officer of the Council responsible for the administration of a contract will be notified by users of any instance where a supplier's performance fails to meet any of the required standards, any such failures will be recorded for future contract reviews (unless the incident is serious enough to require immediate action).

Examples are:

  • failure to deliver in accordance with the specification of the tender documents and the end user.
  • poor administration of the contract, e.g. inability to invoice at the contract rates.
  • inability to supply monitoring information when requested.

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