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  • Online Payments

Online Payments

Welcome to our online payments system. If you are a regular user then you will notice that we have changed the system to a more convenient 'Shopping Basket' style to simplify multiple payments.

RBS Secure Payments Logo

Currently online payments are accepted for:

Housing and Garage Rent Payments

Use the rent reference number on your rent card e.g., 000-12345-03, but please enter the number as follows: 0001234503.

During the payment process you will be temporarily redirected to the Royal Bank of Scotland (RBS). You will then be required to enter your card details directly into the RBS Secure web site.

For your information NO CREDIT / DEBIT CARD DETAILS ARE HELD BY BASILDON BOROUGH COUNCIL.

Have you considered Council Tax payments by Direct Debit

Direct Debit is the easiest and most convenient way to pay your Council Tax.

You can  or pdf icon download a Direct Debit instruction form [37kb].

                                               


Pay Now This link opens in a new browser windowPlease note:- there is a 1.5% charge on all Credit Card transactions - there is no charge on Debit Card transactions, Pay now....

(Car parking fines are excluded from the above 1.5% charge).



In order for the payment process to work your browser must be enabled to accept Cookies. 

How to enable cookies

 
Make an online payment

Mastercard icon 48x29  Visa card icon 44x29  Visa debit card icon 43x29  Maestro Debit card icon 47x29  Solo Debit card icon 31x29  JCB credit card icon 37x29

Do's and Don'ts

Tick Do be careful that nobody is watching you when entering personal information and credit card numbers especially if you are in a public place or using a public Internet kiosk etc.
 

Tick Do complete the information required in as much detail as possible to ensure the success of the online payment transaction.
 

Tick Do print the confirmation page if possible. The information it contains will help should you have a query at a later date.
 

Cross Do not use the back or forward buttons during the online payment process as this may cause an error or failure to your online payment.


Pay Now This link opens in a new browser windowPlease note:- there is a 1.5% charge on all Credit Card transactions - there is no charge on Debit Card transactions, Pay now....

(Car parking fines are excluded from the above 1.5% charge).


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