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  3. Council tax and benefits

We offer a range of methods for paying your Council Tax

Payment OptionInstructions

Direct Debit

Council Tax payment by Direct Debit gives you:

  • A choice either annual, twice yearly, 10 monthly or 12 monthly Direct Debit instalments
  • A choice of five dates for monthly instalments - choose to pay on the 1st, 6th, 14th, 22nd or 28th of each month.
  • Control - you can cancel the Direct Debit instruction at any time.

To set up a Council Tax Direct Debit

If you wish to change or cancel Direct Debit arrangement please Contact Us.

Please note that if you have two unpaid Direct Debit payments in one financial year the option to pay by Direct Debit will be withdrawn and you will need to make the payment of Council Tax by a different method.

Instalments

You can apply to pay your Council Tax Bill over 12 monthly instalments on 6th of each month.

If you wish to change or cancel your Instalment arrangement please Contact Us.

Online Payment

Online Council Tax payments can be made using a Debit or Credit card.

There is no surcharge for Debit or Credit Card payments.

You will be asked for your Council Tax reference number which you will find on your Council Tax bill.

Online payments made on weekdays will be posted to your Council Tax account within 24 hours. Online payments made on Friday evenings, weekends and bank holidays will take longer.

To make a Council Tax online payment

Pay by Phone

Telephone payments can be made using a Debit or Credit card.

There is no surcharge for Debit or Credit Card payments.

You will be asked for your Council Tax reference number which you can find on your Council Tax bill.

Telephone payments made on weekdays will be posted to your Council Tax account within 24 hours. Online payments made on Friday evenings, weekends and bank holidays will take longer.

To make a Council Tax telephone payment;

  • Phone - 0330 0884 754

Cash or Card Payment

COVID-19 - MAKING COUNCIL TAX PAYMENTS  DURING THE PANDEMIC

We regret that due to COVID-19 we are unable to accept cash payments at the Basildon Centre at the present time .

You can pay your council tax by cash at your bank. For account details see: Cash payment at your bank

Make a Council Tax payment at the Basildon Centre

Pay your Council tax using one of our self service automated payment machines in the Basildon Centre Reception area.

Our self service automated payment machines accept cash or a Debit or Credit card.

There is no surcharge for Debit or Credit Card payments.

The automated payment machine will ask for your Council Tax reference number which you will find on your Council Tax bill.

For Basildon Centre opening hours and directions, see Visiting The Basildon Centre.

Cash payment at the bank

You can pay your council tax by cash at your bank. Please make payments to the following Basildon Council account:

  • Sort Code: 30-80-12
  • Account Number: 1831 7060

IMPORTANT: When making a payment to Basildon Council at your bank, please be sure to include the correct payment reference number on your bank payment slip. Depending on what your are paying for this will be one of the following:

  • a Basildon Council invoice number
  • a Council Tax account reference number
  • a Council housing or garage rent reference number.

Post Office or PayPoint Payment

Make a Council Tax payment at any Post Office or PayPoint outlet

Take your Council Tax bill to any Post Office or PayPoint outlet.

Your Council Tax bill includes a barcode which can be used to make a Council Tax payment at any Post Office or PayPoint outlet.

Find your nearest:

 

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