Skip to main content

Need to contact us for an emergency outside of office hours? You can call us on 01268 533333. If it's regarding an emergency repair to a council property, the number to call is 0800 011 3241.

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page: www.basildon.gov.uk/accessibility

Tenant Portal Registration

Label
1. Title*
2. Surname*
3. First Name(s)*
4. Date of Birth*
5. Tenancy Reference Number (Full ten digit number which can be located on your rent payment Card)*
6. Contact Telephone Number
7. eMail Address
8. Is this a Sole or Joint Tenancy *
  
  Sole
  
  Joint
9. Joint rent accounts only - Please note that should you hold any joint rent accounts, both you and your joint party will be able to see details of all accounts that are held by either tenant individually as well as accounts that are held jointly. Should you or your joint tenant disagree with this, please do not proceed with registration and contact us for further advice.
10. For security purposes, please could you tell us how you currently pay your Rent?*
11. Please note:
  
  Only customers named on the Rent account are able to sign-up to the tenant portal.
  
  If details are misspelt or entered incorrectly the application will take longer than usual to be processed.
13. If you would like to find out more about how Basildon Borough Council use your personal data please go to www.basildon.gov.uk/privacy