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Need to contact us for an emergency outside of office hours? You can call us on 01268 533333. If it's regarding an emergency repair to a council property, the number to call is 0800 011 3241.

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Domestic Abuse

Basildon Council is committed to protecting victims of domestic abuse and their children, so they can live in the borough without fear of harm, intimidation or abuse, as well as supporting those who seek to change their abusive behaviour.

This commitment is embedded within the Responding to Domestic Abuse policy, which sets out more explicitly Basildon Council's approach to supporting those affected by domestic abuse.

The Domestic Violence Disclosure Scheme, more widely known as Clare's Law, allows the public to request information about someone they suspect may be at risk of being violent towards a partner.  For further information or to apply for a disclosure, visit Essex Police website.


J9
J9 is an initiative to raise awareness and to help victims of domestic abuse. The J9 Domestic Abuse initiative is named in memory of Janine Mundy who was killed by her estranged husband in June 2003 while he was on police bail. Janine was the mother of two young boys. The initiative was started by her family and the local police in Cambourne, Cornwall, where she lived.  Janine used to sign her text messages J9, hence the name of this initiative.

The Basildon Centre is a J9 reporting centre and displays the logo below. Victims of domestic abuse can attend the Basildon Centre and say "J9" to a member of staff - this code word will ensure that support and advice regarding an abusive relationship is offered.