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Pollution Control - Burglar Alarms

Alarms are used to disturb potential intruders. However, in residential areas, they can cause a great disturbance for a large number of residents.

The following steps help to minimise the risk of an alarm causing a nuisance by sounding unnecessarily:

  1.  Ensure the alarm is fitted with a 20 minute cut out device
  2.  Ensure the alarm is correctly installed and serviced periodically.
  3.  Register details with Environmental Health Services of reliable key-holders to your premises who can be contacted should the alarm on your home sound unnecessarily whilst you are away. Key holders should live within a reasonable travelling distance and should be aware that they could receive a call from an Environmental Health Officer in the middle of the night should this be necessary.
  4.  Ensure any changes to registered key holder details are passed on to Environmental Health Services
  5.  Inform neighbours of key holder contact details.

If no details are held by the Council and an alarm sounds for more than 20 minutes, causing a nuisance, officers can obtain a warrant of entry from the Magistrates Court. They can then call a locksmith to enter the premises, disconnect the alarm, and fit a new lock before they leave. In some cases a specialist electrician is required to deal with the system. All these costs will then be recovered from the property owner. The owner may also be liable for prosecution for causing a noise nuisance.

To ensure this does not happen to you, we strongly advise that you register your alarm.

Complaints about burglar alarms

If you are bothered by a neighbours alarm misfiring, you can contact us using the details below. We will need your name, address, and contact number, and the address of where the alarm is located. 

You may choose to call the police but please be aware that the police are unable to take action unless there has been a break in.

Once a complaint has been made

We are required to investigate the allegations of noise nuisance and take steps to prevent any substantiated problems. If it is found that an alarm is causing a statutory nuisance, we will try to contact the person responsible for the alarm and arrange for it to be silenced and reset. If this is not possible, we will serve a Noise Abatement Notice under the Environmental Protection Act 1990. This notice will require that the alarm be silenced.

After the notice has been served, and it is evident that the requirements in it have not been met, we will apply to the Magistrates Court for a warrant to enter the premises to stop the nuisance by disabling the alarm.

We will recover any costs we incur (locksmith etc.) from the owner of the property.

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