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In response to the Coronavirus the Government has announced that individuals losing income after being asked to self-isolate by the NHS Test and Trace scheme may be eligible for a lump sum payment of £500.
Please note: We are currently receiving a very high volume of applications for Test and Trace Support Payments. All applications are processed in date order.
You can help us to process your application quicker by making sure to include all the supporting evidence asked for when completing your online application. Not giving us all of the correct information causes delays. Failure to provide the supporting evidence asked for will result in your application being rejected.
From 28/09/2020, low-income residents can receive a lump sum payment of £500 if:
a) self-isolating after testing positive
b) have been identified as a positive contact for COVID-19 and have been asked to self-isolate by the NHS
Please note an application can be made at any time up to 28 days after the first day of self-isolation. The Council will not accept any applications after this point.
To be eligible for the Test and Trace Support Payment, an individual must:
Under the standard scheme you must be receiving a qualifying benefit to be eligible for the Test and Trace Support Payment. For full details of the Standard Scheme see:
The Test and Trace Payment Discretionary scheme is open to those that cannot apply under the standard scheme, those that are in employment or self-employed. For full details of the Discretionary Scheme see:
The government has set out that the following supporting evidence must be supplied with the application for the Test and Trace Support Payment. The evidence needed can be attached to your online application and we will accept: scanned images, photo images, screenshots etc.
Please help us to process your application quicker by making sure you have included all the supporting evidence asked for when completing your online application. Not giving us all of the correct information causes delays.
Failure to provide the supporting evidence will result in your application being rejected.
If you were unable to supply any or all of the supporting evidence at the time of submitting your original application, that evidence can be be sent to us at a later date using the following online form. We will accept: electronic documents (.pdf, .doc, .docx or similar), scanned images, photo images, screenshots etc.
Since 8 March 2021; Parents and guardians may be entitled to a Test and Trace Support Payment or a discretionary payment if they are a parent or guardian who is not legally required to self-isolate, but who needs to take time off work to look after a child or young person who is self-isolating.
Parents and guardians will qualify for this financial support if they match all of the following criteria...
Parents and guardians will need to provide the following evidence as part of your application:
Parents and guardians can submit aTest and Trace Support Payment online here...