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In the news: Have your say on housing services in the borough

Residents who want to shape the future of borough housing services and make a positive impact are being invited to register their interest to become a resident voice.

The offer is open to residents, tenants and leaseholders to get involved as much or as little as they want.

As part of the Tenant and Leaseholder Engagement Strategy approved in November the council has made a commitment to engage with all residents to make its housing service better.

Chairman of the Housing and Estate Renewal Committee Councillor Andrew Schrader said:

"By getting involved and having your say about what you think works well, or where we can improve, we can use this feedback to improve services for everyone. 

"We want to provide the best service we can, and to do that we need your help.

"We have many ways you can get involved, which means no matter what time you have to spare there is something for everyone."

To register your interest email

To find out more visit Resident Involvement - get involved and have your say


Published on 31 January 2022

Further Information:

The Social Housing White Paper was published in November last year and it set out a charter for social housing residents so that every social housing tenant should know what to expect from their landlord.
It set out seven key commitments:
•    To be safe in your home
•    To know how your landlord is performing
•    To have your complaints dealt with promptly and fairly
•    To be treated with respect
•    To have your voice heard by your landlord
•    To have a good quality home and neighbourhood to live in
•    To be supported to take your step to ownership