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Need to contact us for an emergency outside of office hours? You can call us on 01268 533333. If it's regarding an emergency repair to a council property, the number to call is 0800 011 3241.

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COVID-19 - Homeless self-referral and advice

In response to the on-going situation with Coronavirus and in line with Government guidance, we are changing our homelessness processes until further notice.

We ask that you follow Government guidance on social distancing and not attend the Basildon Centre in person.

There will be no Housing Solutions officers at our town centre offices at The Basildon Centre, so we will be conducting all interviews over the telephone.

To get in touch complete an online homeless referral form

If you need to contact us please see: