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Service update: Monday 20th September 2021. All recycling collections, including pink sack and glass collections are back on this week starting with Wickford on Monday 20 September.

Thank you for your patience and understanding whilst services have been disrupted. Please remember to put out your sacks on your usual collection day and note that the Barleylands Recycling Centre has returned to its normal opening times.

COVID-19 - Council Services affected by the coronavirus (COVID-19) outbreak

Advice and guidance on council services currently affected, suspended or closed by the coronavirus (COVID-19) outbreak.

We are pleased to confirm that The Place will be re-opening on Monday 12 April 2021 for limited activities in line with Government Guidelines. We look forward to welcoming you back.
 

  • Room bookings: open from 12 April for permitted activities in line with Government Guidelines
  • Hair Salon: open from 12th April 2021
  • Fitness Suite and Gym:: open from 19 April for existing members only
  • Adult exercise classes: open from 17th May (Government Guidelines permitting)
  • Children's party bookings: open for bookings from 21 June (Government Guidelines permitting)
  • Children's Fun Zone: remains closed and awaiting Government Guidelines
  • Snooker Room: remains closed
  • Coffee Shop: remains closed

For more information on the safe use of multi-purpose community facilities, visit: GOV.UK - COVID-19: Guidance for the safe use of multi-purpose community facilities

Enquiries welcome - contact reception and a member of our team will be happy to help.  See contact details etc. at 'The Place', multi-purpose leisure centre in Pitsea


Daily rubbish and recycling collection services will continue as normal during the COVID-19 lockdown period from Monday 4 January 2021 until further notice.

For further information see: Rubbish and recycling.

Postcode search - your next rubbish and recycling collection dates

How to get rid of your waste if you are either self-isolating or confirmed to have Coronavirus

Due to the Coronavirus (COVID-19) outbreak precautions are being put in place to ensure Coronavirus is not spread via your waste and recycling.

For further information see: Love Essex - How to get rid of your waste if you are either self-isolating or confirmed to have Coronavirus.

 

Pitsea Recycling Centre (Pitsea Tip)

Pitsea Recycling Centre (Pitsea Tip) will remain open during the COVID-19 lockdown restrictions; from Monday 4 January 2021 until further notice.

For further information see: Pitsea Recycling Centre (Pitsea Tip)

Barleylands Recycling Centre

Barleylands Recycling Centre will remain open during the COVID-19 lockdown restrictions; from Monday 4 January 2021 until further notice.

  • Strict social distancing measures is in place to ensure the safety of the public and staff.
  • There is be a one in, one out policy and members of the public may be asked to queue when accessing the site which could cause delays.
  • Please only visit Barleylands Recycling Centre if the items you wish to dispose of could cause a hazard if left at home.

Basildon Council would like to take this opportunity to thank everyone for their patience and continued understanding during the Coronavirus (COVID-19) pandemic.

For further information  and Christmas and New Year opening times see: Barleylands Recycling Centre

The special collections service for the disposal of large household items and electrical household goods is working as normal.

Residents can submit an online request for the disposal of large household items and electrical household goods. For the time being we can only accept requests which have been submitted online.


See Book a Special collection


The grass cutting in public areas and housing estates across the borough continues as normal.

Hedges , trees and bushes causing an obstruction to sight lines on a public highway will be dealt with when reported to us.

To report hedges , trees and bushes causing an obstruction to sight lines on a public highway see: Parks, open areas and trees

 

Wat Tyler Country Park park will remain open as usual during the JANUARY LOCKDOWN period until further notice.

Indoor facilities at Wat Tyler Country Park remain closed until further notice.

See Wat Tyler Country Park

COVID-19 precautions - Marshals now monitor numbers using Wat Tyler Country Park children's play area

In response to reports of overcrowding and eating and drinking in the children's play area, marshals are now monitoring the number of people using the play area to ensure that COVID-19 social distancing and safety  guidelines are followed.

The situation will be continually monitored and reviewed to ensure public safety during peak times.
 

We ask that everyone who wishes to enter the play area bring their own hand sanitiser and follows social distancing guidelines.

Parks and open spaces are open to the public for walks and permitted daily exercise in line with government social distancing guidelines.

Particular care should be taken when using any indoor facilities such as toilets next to, or nearby, any of these facilities.

Social distancing guidelines must be observed at all times. For guidance see GOV.UK - Local COVID alert levels: what you need to know.
 

These facilities should not be used by anyone showing coronavirus symptoms, or anyone who is self-isolating.
 

Basildon Council children's play areas in parks, open spaces and housing estates  are to remain open to the public.

Play areas  display signs advising visitors of COVID-19 safety precautions.

For map locations of play areas see:

Follow the COVID-19 safety precautions

Visitors are also asked to apply hand sanitizer before and after using play equipment.

Social distancing guidelines must be observed at all times. For guidance see: GOV.UK - Coronavirus (COVID-19): Guidance and support.
 

These facilities should not be used by anyone showing coronavirus symptoms, or anyone who is self-isolating.

Cash payments to Basildon Council during the COVID-19 pandemic


We regret that due to COVID-19 we are unable to accept cash payments at the Basildon Centre  until further notice.
 

You can still make payments to Basildon Council by cash at your bank. For payment account numbers and further guidance on making payments to Basildon Council by cash at the bank, see:
 

Please use the alternative phone number

Our town centre offices at The Basildon Centre in St. Martins Square, Basildon are now open from 9am-5pm for pre-booked appointments only. Appointments can be booked by calling 01268 533333.

The Essex Library branch in The Basildon Centre has now reopened.

Residents and customers are advised to access council services and information from this website in the usual way.

Coronavirus (COVID-19) enquiries

NHS Test and Trace in use

Visitors to the Basildon Centre who are not pre-booked will be asked to provide their details in order to comply with the Essex wide approach to NHS Test and Trace.

Details to be collected;

  • The name and contact phone number of any customers or visitors, or if it is a group of people, the name of the lead member of the group (or person booking a facility), who is able to contact other members of the group, and the number of people in the group
  • Recording the date, arrival and departure time of all visitors or visiting groups.

Details are not required if;

  • The visitor is on site for less than ten minutes
  • Pre booked appointment/or booking where the details are already held (visitor must agree to the details being used for this reason)
  • When visiting a partner agency in the Basildon Centre as they have their own arrangements in place.

For further information on NHS Test and Trace see:

In line with current guidance on social distancing, we have made the difficult decision to suspend the borough's mobile tip service the 'Crunch' for the foreseeable future to safeguard staff and service users.

Basildon Council remains open and appropriately staffed to ensure that the statutory functions of Planning Services can continue.

For planning information see Planning and environment.

Planning committee meetings to be held remotely until further notice.

Following the passing of The Local Authorities and Police and Crime Panels (Coronavirus) (Flexibility of Local Authority and Police and Crime Panel Meetings) (England and Wales) Regulations 2020,  all  planning committee meetings are currently will be held remotely until further notice.

Details of how to join a remote meeting as an audience member can be found on each committee meeting's  agenda, see List of committee meetings (all years)

To view recordings of committee meetings which have been held remotely visit Council meetings - live webcasts, audio and video recordings.

If you have applied for a role, or are applying for a role, you may experience a significant delay in the recruitment process due to current circumstances. Shortlisting may take up to and in excess of 12 weeks. We apologise for that, but please be assured that we do not want to lose you as a candidate.

We hope that you can be patient with us.

If you have recently been accepted to a role but have yet to start work, please email human.resources@basildon.gov.uk for an update.

The licensing and regulations team are making efforts to maintain normal service delivery.

For further information including:vehicle inspections, medicals and licence renewals see: Coronavirus FAQs - Licensed Hackney carriage and private hire drivers.

Due to the ongoing COVID-19 pandemic we have decided to suspend all classroom food hygiene courses until further notice.

We will continue to monitor the situation with the plan to introduce new course dates when the alert level is reduced and restrictions allow our courses to be run in a safe environment.

See Food Hygiene Training.

Following the passing of The Local Authorities and Police and Crime Panels (Coronavirus) (Flexibility of Local Authority and Police and Crime Panel Meetings) (England and Wales) Regulations 2020,  all Council committee meetings are currently being held remotely until further notice.

Details of how to join a remote meeting as an audience member can be found on each committee meeting's  agenda, see List of committee meetings (all years)

To view recordings of committee meetings which have been held remotely visit Council meetings - live webcasts, audio and video recordings

The council will be making arrangements to ensure that urgent decisions are taken by a cross-party group of councillors and more detail on this will be issued in due course.

All of the following Activity Centres  are now closed until further notice:

The George Hurd Activity Centre for the over 50s is now being used by the NHS as a Covid-19 Vaccination Hub.

Please do not contact the George Hurd Centre  reception staff with Covid-19 Vaccination enquiries.
The Covid-19 Vaccination Hub is managed by the NHS and George Hurd Centre reception staff are unable to assist with enquiries or  appointments in relation to the Covid-19 Vaccination roll-out.

The NHS has published the following advice:

The NHS will contact you when it's your turn to have the vaccine, so please do not contact the NHS for a vaccination before then.

Please act on your invite when it comes, and make sure you attend your appointments when you arrange them.

Continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.

The order in which people will be offered the vaccine is based on advice from the Joint Committee on Vaccination and Immunisation (JCVI).

For further information on Covid-19 vaccine roll-out see:

Mid and South Essex Health and Care Partnership - Covid-19 vaccine roll-out
 

 

 

On Monday 12 April all council run community centres  re-opened , and are now able to offer limited services including pre-schools and food banks in line with government guidance.

See Basildon Council Community Halls for Hire.

 

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