Aids and Adaptations

We provide a comprehensive Aids and Adaptations service in partnership with Essex County Council Social Care Direct. The aids and adaptations service is invaluable in enabling us to help our elderly and disabled tenants to continue living independently in their own homes. This includes our wheelchair medical assessment, which is done by own Occupational Therapist.

We now offer growing range of housing aids and adaptations to elderly and disabled tenants who must qualify for help following an assessment.

For elderly and disabled tenants who need to move to a smaller or more suitable property we operate the Housing Transfer Plus Scheme.

How to apply

Basildon Council tenants can apply for:

Housing Aids and Adaptations - for our elderly & disabled tenants

Housing Transfer Plus Scheme

Basildon Council Leaseholders can apply for:

Disabled Facilities Grants - for our elderly & disabled leaseholders

Aids and Adaptations

Aids and adaptations we commonly fit in the homes of elderly & disabled tenants.

  • Grab rails
  • Half steps
  • Key safes
  • Outdoor handrails
  • Specialised toilet
  • Fixed toilet frames
  • Wheelchair ramps
  • Stairlifts
  • Graded floor showers
  • Levelled door thresholds
  • Mopstick banister rails
  • Lever handled taps
  • Flashing light indicator systems
  • Over bath showers
  • Extra power sockets for specialised equipment and
  • Kitchen adjustments

Do you qualify?

Applicants for housing aids and adaptations must qualify for help following an assessment before any aids and adaptation work can be carried out.

Assessments are carried out by fully trained staff from the Essex County Council Social Care Direct Scheme.

Applications for minor works such as lever taps and hand rails are assessed by our own in-house approved assessors.

Applications for major works such as stairlifts and special showers are assessed by Essex County Council Social Care Direct. However our Aids and Adaptations Team , who work in partnership with Social Care Direct will be able to advise you whether your application will need to be assessed by Essex County Council Social Services or the Social Care Direct Scheme.

Once your application has been approved.

Once your application has been approved arrangements will be made for the work to be carried out.

There is a high demand for adaptations and there may be a waiting list for some types of work and we will notify you of any waiting time for your adaptations.

Most major adaptation work is undertaken by private contractors appointed by [Basildon Council].

Our Aids and Adaptation team will let you know in advance when to expect contractors to contact you to arrange a convenient time for the work to be carried out.

After the work has been completed we will send you a Service Improvement Questionnaire which you should complete and return to us which helps us to monitor our services and make any improvements if required.

Our contractors.

All our contractors and their operatives have identification cards which you should ask to see.

If you are ever in any doubt whatsoever about the identity or conduct of any of our contractors or their operatives, please contact our Aids and Adaptation team immediately.

The Housing Transfer Plus Scheme

This scheme operates to give an alternative to providing adaptations to your home, where your home is family sized accommodation and is under occupied by one bedroom or more.

Please refer to the Allocations Policy for more information.

Disabled Facilities Grant - for leaseholders and owner occupiers

If you are an [Basildon Council] leaseholder and either you or someone living in your property is disabled you may qualify for a disabled facilities grant towards the cost of providing adaptations and facilities to enable the disabled person(s) to continue to live there.

For further information or to apply for a grant please contact either

Basildon Building Consultancy which is a part of Basildon Council's Building Control section


GOV.UK - Disabled facilities grant