Look out for our 'Do it Online' button and start your online journey with us today

 

Do it Online

Wherever you see the 'Do it Online' button there will be a quick and easy online council service available to you. 

You can help us deliver continuous improvements to all our services by requesting a service, reporting an issue or making a payment online.

Please be sure to check the website first. What are you looking to do today?


Can't find what you are looking for? You can contact us by e-mail
 

Please ensure you include your name; address; reference number (if available) and exact details of the query to prevent delays.


Telephone - 01268 533333

Basildon Council operates an automated call answering system that offers easy push button options to connect callers directly to the service they require. Outside office hours callers will be connected to the emergency phone line.

  • Opening Hours: Monday to Friday 08:30 to 17:30

Useful Telephone Numbers

  • Emergencies and Out of Hours - 01268 533333
  • 24 hour payment line - 0330 0884 754
  • Text Relay - Text: 18001 Telephone: 01268 533333

  Visiting Us
 

  • Opening Hours: Monday to Friday 08:30 to 17:00 and Saturday 09:00 to 13:00 for self-service options
    • Revenues and Benefits services are by appointment only. If you have an urgent case, please present yourself to reception who will direct you accordingly. You must make sure you bring with you any paperwork or numbers relevant to your enquiry.

If you are using a satnav to find us please use the postcode SS14 1DL

Basildon Borough Council
The Basildon Centre
St. Martin's Square
Basildon
Essex

Writing to Us

You can write to us at:

Basildon Borough Council
The Basildon Centre
St. Martin's Square
Basildon
Essex
SS14 1DL

To find out more about how Basildon Borough Council use your personal data, please see our privacy policy