Cookie Policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the Internet, this sometimes involves placing small amounts of information on your device. These small files are known as cookies.

These pieces of information are used to improve services for you through, for example:

• enabling a service to recognise your device so you don't have to give the same information several times during one task
• measuring how many visitors are using the services of this website.

See the BBC Webwise website a good source of information about cookies.

Watch the following video to see how government websites use cookies.

Cookies set by basildon.gov.uk:

A cookie is used by our on-line payments system and is used to pass information to the Royal Bank of Scotland for the payment to take place. If you have cookies disabled for our site then you will not be able to make any payments.  See How to enable cookies for help to enable cookies on your device.

Cookies set by Third Parties:

Domain socitm.net

A cookie is used in relation to our website feedback survey.  This cookie records if you have previously indicated you would prefer not to answer the survey, meaning it will not ask you again on subsequent visits.  If you choose to reject this cookie, you will be asked to participate in the survey every time you visit.

• Socitm_include_me(x) - indicates that a customer has accepted the survey and is either in the
  process of completing it or has completed it. The customer will not be asked to participate in this version
  of the survey again.
• Socitm_exclude_me(x) - indicates that a customer has rejected the survey and will not be invited to
  participate in this version of the survey again until the cookie expires. This cookie is also placed when
  the system processes the code to invite a customer to participate but detects the
  socitm_include_me(x) cookie while doing so and does not present the survey as a result.
• Socitm_exclude_alt(x) - indicates that a customer should be excluded from an alternate survey.
  This cookie is placed when the system processes the code to invite a customer to participate in an
  alternate/additional survey but detects the socitm_include_me(x) cookie while doing so and does
  not present the alternate survey as a result. Note this cookie will be placed whether or not the
  subscriber's implementation includes alternate surveys.

Domain google.com

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast.

• Name: _utma, typical content: randomly generated number, Expires: 2 years
• Name: _utmb, typical content: randomly generated number, Expires: 30 minutes
• Name: _utmc, typical content: randomly generated number, Expires: when user exits browser
• Name: _utmz, typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search), Expires: 6 months

For further details on the cookies set by Google Analytics, please refer to the Google Code Website

Domain: maps.google.com

Purpose: some Google maps are embedded on basildon.gov.uk. Google uses cookies to manage locations and to provide web analytics in terms of the number of times a map has been viewed and/or shared.

Domain: translate.google.co.uk

Purpose: we provide links to "translate this page" for non English speakers to basildon.gov.uk. Google uses cookies to manage locations and to provide web analytics in terms of the number of times Google Translate has been used on a particular site or web page.

Domain: youtube.com (Google)

Purpose: some YouTube videos are embedded on basildon.gov.uk. A YouTube cookie is used to provide web analytics in terms of the number of times a video has been watched and/or shared.

For more information on all the above Google cookies please read the Google Privacy Centre: Privacy Policy

Privacy:

No personal information is ever stored in cookies on this site.  For further information see our Privacy Notice.