Do visitors to our site leave having found what they wanted to do easily?

The following statistics show how our site was rated during September 2018.

The values come from a survey that 1 in 5 new visitors to our website are asked to complete when they leave the site.

Each user is only asked the questions once, unless there has been a change in the questionnaire in which case they may be asked to complete the survey again.


Visitor Satisfaction Survey
Question:Result:
Did you find what you were looking for?82.69% yes, or yes partly
How likely are you to return to this website in the future?88.00% responded likely or very likely.
When asked about the General Look and Feel of the website84.62% OK or better
When asked about the Ease of Getting Around the Site78.84% OK or better
When asked about the Ease of finding specific information63.46% OK or better
How satisfied were you with your visit today70.00% OK or better
  
Overall Satisfaction77.94%