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If you need to log an emergency repair to a council property, please call 0800 011 3241

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page: www.basildon.gov.uk/accessibility

Site Satisfaction

The following statistics show how our site was rated during September 2018.

The values come from a survey that 1 in 5 new visitors to our website are asked to complete when they leave the site.

Each user is only asked the questions once, unless there has been a change in the questionnaire in which case they may be asked to complete the survey again.


Visitor Satisfaction Survey
Question:Result:
Did you find what you were looking for?82.69% yes, or yes partly
How likely are you to return to this website in the future?88.00% responded likely or very likely.
When asked about the General Look and Feel of the website84.62% OK or better
When asked about the Ease of Getting Around the Site78.84% OK or better
When asked about the Ease of finding specific information63.46% OK or better
How satisfied were you with your visit today70.00% OK or better
  
Overall Satisfaction77.94%