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Sheltered and Supported Housing

Basildon Council provides specialist housing for older tenants in a number of Sheltered Housing schemes.

All Basildon Council's Sheltered Housing schemes, include 24-hour emergency care alarm cover and a Scheme Co-ordinator who looks after one or more schemes.

Sheltered Housing provides older residents with a comfortable, manageable and secure home of their own; preserving their privacy, dignity and independence, whilst giving them ready access to additional support when they need it.

The Scheme Co-ordinator maintains daily contact with residents and can organise a whole range of additional services to help.

However, it should be realised that sheltered housing is not intended, and not designed, to provide nursing care.

For further information contact the Sheltered Housing Team, see contact details below.

Sheltered Housing Scheme locations in Basildon, Billericay and Wickford

Our 28 page Sheltered Housing Information Leaflet provides general information plus contact details and locations of all 49 sheltered housing schemes in Basildon, Billericay and Wickford.

Downloadable: pdf icon 28 page Sheltered Housing Information Leaflet [2Mb].

The Sheltered Housing Leaflet contains information on:

Sheltered Housing Handbook

We also provide a Sheltered Housing Handbook to tenants with detailed information on the sheltered housing service and our service standards. The handbook is currently under review and will be available on this web page soon.

Use Of Mobility Scooters in Sheltered Housing Schemes

The following leaflet explains our policy on storing and charging mobility scooters in our sheltered housing schemes and general needs flat blocks:

pdf icon Use Of Mobility Scooters in Council Housing Communal Areas - Leaflet [180kb]

How to apply for Sheltered Housing

See, Housing Transfers.

Concessionary TV Licences

The Sheltered Housing Team administer Concessionary TV licences on behalf of the Television Licensing Authority (TVLA).

Tenants who qualify may only pay £7.50 annually but not all of our Aged Persons schemes qualify.

If you are over 75 years of age or have a permanent disability you may qualify for your own concession.

The TVLA set the criteria for qualification.

Further information available from TVLA ,Tel: 0870 240 1291 or visit TV Licensing .

Sheltered Housing Team members

Karen Butler

Sheltered Housing and Careline Services Manager

Kay Kitchen

Principal Supported Housing Officer

Kevin Mountford

Supported Housing Officer for Pitsea and Wickford
Pat Willis / Julie Robinson

Supported Housing Officer for Central area, Billericay and Noak Bridge

Sally Dawson

Supported Housing Officer for Felmores, Vange and Laindon

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