Creating Opportunity

Dealing with domestic abuse - contact numbers for information and advice

You Can Survive Domestic Abuse Displays a larger version of this image in a new browser windowDomestic abuse isn't just physical violence.

1 in 4 women and 1 in 6 men will be victims of Domestic Abuse. It can be:

Mental - Emotional - Sexual - Financial control - Bullying - Isolation -

Harassment - Forced marriage - Honour based violence.

For support and advice you can call:

Basildon Women's Aid - Basildon Women's Refuge

PO Box 51
Essex SS14 0ND

24 Hour Emergency Line - 01268 581591

Temporary accommodation, housing and legal advice, counselling, play work with children. 24 hour on call service.

Basildon Women's Aid - Parklands II Women's Centre

Parklands II Women's Centre
Felmores End
SS13 1PN

Telephone: 01268 729707

Contact our Parklands women's Centre for support and information for female victims of abusive relationships - by telephone appointment only.

Southend Domestic Abuse Services

Southend Domestic Abuse Services 01702 291266

SHE (Safe Haven East)

Tel - 01702 300006

Co-ordinates refuge bed space in Essex region, based in Westcliff-on-Sea

The Dove Project

4 West Road
Essex SS0 9DA


  • 01702 302333
  • 24 hour crisis line 01702 300006.

Drop in centre for women suffering domestic violence. Services include daily drop in, coffee mornings, one to one counselling sessions, group work and outreach service.

Basildon Police Domestic Violence Unit                     

Basildon Police Station
Great Oaks
Essex SS14 1EJ

Direct Line - 01268 244092

Switchboard - 01268 532212  

Support for victims who are having partners prosecuted. Can include offering general advice on powers of arrest and can accompany victims to court.

Where appropriate the Domestic Violence Liaison Officer will put victims in touch with other partnership agencies.

Neighbouring Districts

Southend - 01702 431212

Rayleigh Direct Line - 0300 333444

Thurrock - 01375 391212

Brentwood - 01279 641212

Homeless Department Services

Basildon Housing Advice - 01268 294342

Basildon Homelessness service

During office hours - 01268 294073

Emergency (out of hours) - 01268 286622

Castle Point

During office hours - 01268 758357

Emergency (out of hours) - 01268 758357

Thurrock - 01375 652820

Chelmsford - 01245 606006

Temporary accommodation and housing advice for people who are threatened with homelessness or who wish to leave their home.                    

Essex County Council Social Services

Basildon - 0845 603 7630

Castlepoint - 0845 603 7630

Chelmsford - 0845 603 7630

Brentwood - 0845 603 7630

Emergency Helpline (out of hours) - 0845 603 7627 / 0845 606 1212

Social Services provide help and advice for families under stress, when there are concerns regarding child abuse. They can also give support for children with disabilities.

If the family does not have an allocated social worker, contact the Social Services office and ask to be connected to the 'Screening Team', who will then refer to the appropriate department.      

Victim Support

National helpline number - 0845 3030900

Gives emotional support and practical help to victims of crime (including domestic violence).

Also advice on criminal compensation and help in attending court.

Men's Advice Line website

Helpline - Mon to Fri 10am - 1pm  and 2pm to 5pm - 0808 801 0327

Support for male victims of domestic violence, includes a telephone counselling helpline for men and their children. 

Broken Rainbow

National helpline number - 0300 999 5428

For lesbian, gay, bisexual and transgender people experiencing domestic violence


National helpline number - 01822 334244

Support for male victims 

Samaritans - Find your nearest branch

National - 0845 790 9090

Basildon - 01268 412000

Chelmsford - 01245 357357

Southend - 01702 611911

Organisation providing a listening and support service for people in crisis by offering a telephone befriending or face to face befriending service                        

South Essex Rape and Incest Crisis Centre (SERICC)

Tel - 01375 380609

Offers One to One or Telephone support. Plus counselling for women and girls (over 13) who have been or are suffering sexual violence.

NSPCC Helpline

Tel - 0808 8005000


For information and advice regarding concerns relating to child protection issues (children at risk of being abused). Will carry out assessments.

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