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Cashiering Service

The Council cashiering service desk is located in the Basildon Centre. See below for opening times, what you can pay for, how to pay us and range of sales and services.

The cash desk can supply you with... 


Making payments at the cash desk

Our cashiers will accept all monies due to Basildon Council, e.g: 

  • House and garage rents
  • Council Tax
  • NNDR bills (Business rates)
  • Any Council invoice (Planning fees, Service charges, Careline charges etc.)
  • Parking Penalties.

You can pay us at the cash desk using: 

  • Cash, Cheque or Postal Order - made out to: "Basildon District Council"
  • All major Debit or Credit cards.

Alternative recommended payment methods:

Direct Debit Logo

Direct Debit payment       

By far the most convenient way to pay house or garage rent and Council Tax and NNDR Business Rates.

Downloadable:

The Do It Online logo indicates there is a link to an online form on this webpage

Online payment       

Pay Online - secure payments  for House & Garage Rents, Council Tax, NNDR Business Rates, Parking Penalties, Council Invoices.

Allpay Card payment

With an ALLPAY card you can pay your house or garage rent, Council Tax or NNDR business rates at any outlet displaying one of the following signs: (See allpay.net ).

Use the following links to find your nearest local outlet...

Allpay Card This link opens in a new browser window   PayPoint This link opens in a new browser window   Post Office This link opens in a new browser window 

Apply for an ALLPAY card?

If you want to apply for an Allpay card, please ask at the cash desk.

Lost ALLPAY rent card?

Order a replacement rent card online now.

Telephone Payments

  • Debit or Credit card payment phoneline on 01268 294343 - this is a manned service available during business hours. (Outside business hours you will be re-directed to our 24 hour automated payment phoneline).
  • 24 hour payment phoneline on 01268 294848 - this is an automated payment line available 24 hours a day, every day of the year.

Cash hall

Cash Office Buiness Hours
Hours
Monday9:00am - 4.45pm
Tuesday9:00am - 4.45pm
Wednesday9:00am - 4.45pm
Thursday9.00am - 6:00pm
Friday9:00am - 4.45pm
Saturday9.15am - 1.15pm
SundayClosed

Contact Us


Write to us:

Customer Service Manager - Income and Advice
Basildon District Council
The Basildon Centre
St. Martin's Square
Basildon, Essex
SS14 1DL

Telephone: 01268 294118

Fax: 01268 294113

Email: Cashier Services 

The cash desk sells...      

VISITOR PARKING PERMITS

for District residents who live in Parking Permit Zones, £3.00 for 10 - see also: Resident parking permits

A  RADAR KEY

these unlock disabled public conveniences  in the Basildon District and most other places. Just £2.85.

To find out more about RADAR keys please visit RADAR, the  national disability organisation working for the rights of disabled people.

DISCOUNTED SENIOR CITIZENS RAILCARDS

Just £20.50 for Basildon resident senior citizens - Proof of age and identity needed, eg; passport, driving licence, health certif, etc.

Please note, A railcard cannot be purchased by a third party. Residents purchasing a railcard have to come into the cash office in person as the card has to be signed at the counter. 

Visit www.senior-railcard.co.uk

PANIC ALARMS

Also known as personal attack alarms. Very loud, just £4.

POSTAGE STAMPS

You can get your postage stamps here.

BLACK & GARDEN SACKS
    Black sacks £1.50 for 26.
    Garden sacks £1.50 for 10.

PINK recycling sacks are free from main reception.