Taxis and minicabs

Hackney Carriage Vehicles (Taxis)

A licensed taxi may be hired at one of the districts taxi ranks, or it can be hailed in the street or be pre-booked. Hackney Carriage Vehicles are orange and white, display the Councils door stickers on the front doors and a licence plate to the rear of the vehicle. The plate displays full details of the vehicle that is licensed. All hackney carriage vehicles must display a taxi roof sign and carry a taxi meter.

Private Hire Vehicles

Private Hire Vehicles must be pre-booked and are generally used by operators for contract hire, executive hire and airport work. These vehicles display the Council door stickers on the front doors and a licence plate to the rear of the vehicle.

Stretch Limousines

These vehicles are carrying passengers for hire and reward and must be licensed with the Local Authority or the Vehicle and Operator Services Agency (VOSA). Stretch limousines are not permitted, under any circumstances, to carry more than 8 passengers.

Exemptions

Exemptions from licensing a vehicle for the carriage of passengers for hire and reward are wedding and funeral cars.

Minibuses that are capable of carrying more than 8 passengers must be licensed as a PSV through the Traffic Commissioner at Cambridge.

Complaints and Compliments

If you wish to make a complaint about a licensed driver or the service you have received please do so, in writing, to the Senior Licensing Officer and include the drivers licence plate number or badge number together with the date and time of the incident.

If complaints refer to driving, please inform the Senior Licensing Officer and the Traffic Police if you feel the drivers' actions were dangerous.

Compliments can be made in writing or by telephone to the Senior Licensing Officer at:-

Environmental Health Services

Basildon District Council

The Basildon Centre

St. Martins Square

Basildon, Essex

SS14 1DL

Telephone: 01268 294280

Email: taxi.licensing@basildon.gov.uk

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