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The ombudsman want to hear your views to help ensure that they are providing a service that meets your needs. You can complete the Consultation on the Housing Ombudsman corporate plan 2019/22 here.

Housing Services

Your Rent Account Image icon - Laptop Sign up for e-services to see Your Rent Account details on-line 24 hours a day, 7 days a week with a secure login and password. You can also order a replacement rent card here. Make a Payment Image icon - Pound sign Make a payment online. its a quick and easy way to pay your council house and garage rent. You can also pay service charges here. Report Unlawful and Anti-Social Behaviour Image icon - Report it Report unlawful housing activity such as housing fraud, squatters or empty properties. You can also report Anti-Social Behaviour and nuisance here. Apply for Social Housing Image icon - Apply The Homeseekers Register; apply online for social housing. Basildon Choice; a new choice based housing allocations scheme from October 2014. Basildon Council's Housing Allocations Policy. Repairs and Maintenance Image icon - Toolbox Housing repairs online, repair progress online, gas repairs and servicing, information on leaseholder repairs, estate inspections asbestos and more. Leaseholders and Shared Owners Image icon - Scroll Information for leaseholders and shared owners who have bought their home under the Right to Buy scheme and others whose property lease is managed by Basildon Council. Private Landlord Schemes Image icon - Landlord If you are a private landlord with a room or property to rent then Basildon Council wants to work with you. You can find our tailored incentive schemes here as well as information on our next landlord forum. Affordable Housing Options Image icon - Home Reduce your housing costs by selecting from the many accommodation options in the borough. You can also choose to downsize, exchange or transfer your home. Homeless Prevention Image icon - Homeless Basildon Council will do all it can to prevent you from being homeless. If you are homeless or about to become homeless you can apply for help. Right to Buy Image icon - Housing Rent Secure tenants of Basildon Council can buy their council home through the right to buy scheme subject to certain conditions. Get Involved Image icon - Group of people It is vitally important to Basildon Council that we provide a top notch housing service and that means putting residents at the heart of what we do. Consultation on the Housing Ombudsman Corporate Plan 2019/2022 Have you say - The ombudsman is looking for the views of tenants and leaseholders to help ensure they are providing a service that is relevant and meets your needs.
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