Creating Opportunity

Important: Housing Benefit payment dates during April 2014

Following a change to our Housing Benefit payment arrangements we received a large number of enquiries from customers who expected a payment on Monday 14th April. In order to prevent further confusion for the forthcoming year a decision has been made to go back to the payment plan that our customers were originally expecting.

If you are receiving Housing Benefit this means that on Tuesday 22nd April you will receive a benefit payment for one week up to 13th April  and on Monday 28th April you will receive the normal two weekly payment for benefit up to 27th April.  The two weekly payment cycle will resume from this date.  We sincerely apologise for any inconvenience this has caused.

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