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Planning Service Standards

Requested Service/Reported IssueExpected Wait Time
Copy documentsUp to 5 days for response and dispatch of documents
MailboxWithin 1 working day
Neighbour comments (planning application)Up to 3 working days for response
Comments on an applicationUp to 3 working days
Tree Preservation Order (TPO's)Up to 10 working days
Uniform service requests
  1. Within 1 working day
  2. Within 48 hours if unsuccessful


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