Council tax and benefits
Are you using e-Services yet?
Join the thousands of residents using e-Services to manage their Council Tax and Housing Benefit accounts. Sign in with your phone or computer to check your balances, apply for discounts and change your details Sign in or Register for e-Services here
Moving House
If you're moving into or out or within the borough, you'll need to update your council tax details.
Pay your Council Tax
Pay your council tax online or find out more about easier ways to pay including direct debits and recurring payments.
Report a Change
Tell us if your circumstances have changed including address, any self-employment earnings that can affect your Council Tax or Housing Benefits.
Apply for Council Tax Discounts or Exemptions
Find out more and apply for council tax discounts/exemptions via e-Services.
Upload Documents
How to upload documents and supporting evidence to the Council Tax and Benefits team.
Sign into e-Services
check your bill or balance, change your details or apply for a bill reduction Access your Council Tax or Housing Benefit account, check your balance, apply for a bill reduction, report changes in your circumstances and more.
Housing Benefit and Council Tax Reduction
Further information on what help is available from either Housing Benefits and Council Tax Reduction and how to apply.
Universal Credit
Find out more about Universal Credit including what it is, how it works and how to apply for Universal Credit.
Recovery and Penalties
Information on what happens when you do not pay council tax or update your circumstances when claiming a council tax discount.
General Information
Further information on council tax bands and charges plus a guide to what's on your annual council tax bill.
Fraud and Appeals
Confidentially report benefits fraud or appeal a benefits claim decision.
Household Support Fund - Essex County Council
This is NOT distributed or managed by Basildon Borough Council.
Where to find help
Unsure where to turn, need support and advice? Don't bury your head in the sand - speak to our welfare and engagement teams for personalised help and support.
Upload a document - Benefits
Upload required documents for a benefit claim