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Resident Involvement - The Core Groups

Basildon Council's five Core Groups meet to consider matters concerning services provided to tenants by Basildon Council and its contractors.

The general purpose of the Core Groups is as follows:

  • To provide a forum through which Basildon Council Tenants and Leaseholders can be consulted and informed in relation to the range of Housing Services being delivered by Basildon Borough Council and its contractors/suppliers.
  • To monitor service delivery and contracts that the Council holds with suppliers.
  • To undertake both a scrutiny and strategic role in the development of service improvements and good practice.

At present Basildon Council operates the following five Core Groups:

  • Asset Strategy Core Group - a consultative body for strategic issues and decisions relating to the Programmed Works. Specifically the Group are tasked to:
    • To review and monitor the Housing Asset Management Strategy (AMS) Action Plan.
    • To consider the priorities for work programmes in the context of obligations, policies, stock condition and viability.
    • To monitor the delivery of programmes of work and measure these against planned milestones and performance indicators.
  • Strategic Asset Management Contract Core Group - monitors all operational aspects of the SAM Contract, which includes responsive repairs, gas servicing and repairs, planned and cyclical works, including kitchen, bathroom, doors, windows and roof renewal programmes and electrical testing and upgrades.
  • Aids, Adaptations and Voids Core Group - monitors turnaround time for void properties and considers how this can be effectively reduced. It also monitors the delivery of all works carried out in relation to aids and adaptations for more vulnerable tenants or people with disabilities living in the Borough.
  • Cleaning core Group - monitors the performance of the Cleaning Contract against agreed performance targets and considers operational issues relation to the cleaning contract.
  • Tenancy Services Core Group - considers the provision of the Tenancy and Estate Management Service, including Anti-Social Behaviour and Rent Income. The forum focuses upon the challenge of managing Council tenancies effectively, particularly in relation to housing fraud, improving the condition of our housing estates and dealing with anti-social behaviour and the recovery of rent arrears.

Become a Core Group member

The first step towards becoming a member of a Core Group is to volunteer to become one of the following:

  • A Sheltered Housing Tenant Representative
  • A General Housing Tenant Representative
  • A Leaseholder Representative.

For details see, Become a Tenant or Leaseholder Representative.

Only serving Tenant or Leaseholder Representatives will be considered for membership of a Core Group

Each of the five Core Groups has between five and seven members, depending upon its roles and responsibilities. For membership details see the Resident Compact.

No formal qualifications are required, training will be provided and expenses paid.

If you require further information please contact the Community Involvement Team, see contact details below.

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