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Online text only - Request a non emergency council housing repair

TEXT ONLY VERSION - This text only, step by step, online non-emergency council housing repair system, will help you identify most commonplace maintenance problems and quickly enable repair staff and their contractors to pinpoint the trouble.

All you have to do is follow the links and enter your address along with your preferred appointment time and we'll do the rest.

Emergency housing repairs

This web page is only intended for reporting non-emergency housing repairs.

To request emergency housing repairs, after 5.00pm and at weekends, and over bank holidays, see Council Housing Repairs.

Gas safety repairs

For safety reasons, problems with gas appliances or your gas supply cannot be reported with this online system.

To report a problem with a gas appliance or your gas supply, please contact our gas service centre without delay.


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