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Welcome to Basildon District Council
Hackney Carriage & Private Hire Vehicles
Passenger Lost Property Reporting

If you wish to report having lost property in a Taxi or Private Hire Vehicle you can do so right now, just complete our
Online Taxi & Private Hire Lost Property Report
to inform the Licensing Office who will investigate.

Alternatively, please
Contact the Taxi Licensing Office who will investigate the matter.

or download a Passenger Lost Property Form in Adobe Acrobat (.PDF) format PDF Document Icon
To view documents in PDF format PDF Document Icon requires the free Adobe Acrobat Reader software.

Send completed forms to:The Licensing Officer,
Environmental Health Services Dept
Basildon District Council,
The Basildon Centre,
St Martin's Square,
Basildon, Essex
SS14 1DL.

Lost Property Information.

At the end of every journey the driver of a licensed vehicle should search his car to make sure the passenger has left nothing behind.


If property is found the driver should take it to the Council Offices within 72 hours where it will be held by the Licensing Office.

If it is not claimed at the end of three months it will be returned to the driver who found it.

If you have lost property in a taxi or private hire vehicle you should contact the Licensing Office by telephone during office hours or Email at other times.

Alternatively you can complete and return the Lost Property Form to us.

Should your property be handed in to the Council, you will be notified.

The loser is liable to pay 5% of the value of the property or the fare for the driver’s journey to the offices; whichever is the greater.


Passenger Info. & Complaints...