Planning Services - PublicAccess for Planning, advice for users of Windows XP
The following information only applies to web users who have the Windows XP operating system on their PC.
Important Advice for users of Windows XP who install XP Service Pack 2.
The latest version of Microsoft’s XP operating system, Service Pack 2, will shortly be released. As part of this release, Microsoft has decided to considerably increase the default security on the XP platform which includes enhanced security in Internet Explorer (IE).
This enhanced security is a worthwhile addition to windows XP but may require alterations to the default settings of IE for you to be able to fully utilise your PublicAccess for Planning web application.
If you install Windows XP Service Pack 2 then you will receive the new Pop-up blocker software.
Microsoft, to the relief of many Internet Explorer users, has introduced a Pop-up Blocker tool that will by default prohibit the opening of pop-up windows propagated by web sites accessed over the Internet.
This new functionality will particularly affect those customers using the PublicAccess for Planning application.
Certain tools or options in PublicAccess are designed to open pop-up windows, for example, the help screen or the results of a map search.
After you install Windows XP Service Pack 2 the Pop-up Blocker settings in your Internet Explorer will have to be altered in order to permit the opening of PublicAccess for Planning’s pop-up windows.
There are different ways that this can be undertaken such as disabling the Pop-up Blocker or lowering the level of security.
The recommended option, however, would be to simply add the PublicAccess website address to the ‘Allowed Sites’ list in the ‘Exception’ settings section.
The ‘Allowed Sites’ list will permit all pop-ups from a list of specified web sites.
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